IT should not slow you down – it should move your business forward.
We make sure your IT runs reliably in the background – secure, efficient, and without unnecessary interruptions.
Whether ongoing support, maintenance, or fast help in an emergency:
With our IT support, your systems run stable – so you can fully focus on your day-to-day business.
Because good IT is noticeable by running smoothly – and staying out of the way.
Every business has its own requirements – and we tailor our IT services precisely to match them.
Whether it’s infrastructure, telephony systems, IT consulting, support, or security concepts, we develop solutions that fit your organization – reliable, flexible, and future-proof.
With our holistic approach, we ensure your IT runs smoothly, works proactively, and grows alongside your business.
We develop precisely tailored IT concepts that adapt to your business processes and objectives — not the other way around.
So your IT grows together with your company.
Our IT experts are at your side with maximum flexibility:
Through remote support, we resolve issues in real time without long waiting periods. For more complex matters, we are quickly on-site to eliminate disruptions efficiently. This minimizes downtime and ensures the smooth operation of your IT infrastructure.
We are there when you need us – with clear response times and dedicated points of contact.
Because when IT issues arise, time is a critical factor – and our fast response is your advantage.
Our helpdesk provides direct assistance for all types of IT issues. Whether it’s software errors, access problems, or system outages, we support your employees with fast and easy-to-understand solutions. Through clear communication and efficient problem resolution, we help increase your team’s productivity and reduce IT-related downtime.
Detailed IT documentation is the key to efficient operations and fast troubleshooting. We create structured guides, process documentation, and solutions for recurring IT issues. Your employees benefit from a centralized knowledge base that reduces support workload and sustainably optimizes IT processes.
Through continuous monitoring of your systems, we detect anomalies and potential risks at an early stage—before they develop into real problems.
This helps prevent downtime, improve system stability, and enhance the security of your IT environment.
We communicate openly, honestly, and with a solution-oriented mindset.
With us, you won’t be confronted with confusing technical jargon — instead, you receive clear recommendations and well-founded decisions that are easy to understand and transparent.
We do not see ourselves as a one-time service provider, but as a reliable IT partner by your side.
With foresight, responsibility, and a genuine interest in your success, we support you beyond individual projects – long-term, committed, and on equal footing.
The project included the implementation of a hardware-based on-premises telephone system, which can also be used independently of location thanks to a dedicated VPN server and an integrated Firewall-as-a-Service solution. In addition, antivirus software was deployed to secure all end devices.
Internet connectivity is provided via a high-performance DSL connection through STARFACE, ensuring stable voice and data communication. Furthermore, we completely redesigned and implemented the new PS-Finanz website — modern, responsive, and user-friendly.
The result: a future-proof IT foundation that enables professional communication and a strong, compelling online presence.
At the core of the project was the implementation of a dedicated server system with an integrated Nextcloud platform for secure file storage and cross-team collaboration. Communication was optimized through the integration of a cloud-based STARFACE telephone system, enabling efficient and location-independent communication.
Network security was a key focus: the use of a high-performance firewall combined with additional security solutions ensured a stable and protected infrastructure. As a highlight, a custom CRM system was developed to manage multiple depot pools and centralize customer processes.
The productive working environment is further enhanced by Microsoft 365 as well as legally compliant email archiving via MailStore — ensuring long-term data security and audit-proof communication.
The result: an IT infrastructure that optimally supports efficiency, security, and growth for REMI5.
Our services began with the procurement and setup of the complete IT hardware, including workstations, peripherals, and network technology. Since then, ongoing system maintenance and the assurance of network security have been provided as part of a customized IT support concept.
To enable effective collaboration, a hybrid storage solution was implemented, combining a local NAS system with a cloud-based component — ideal for flexible work in the office or on the go.
Special emphasis was placed on professional data protection: regular backups are automated and transferred to our own company-operated backup servers, where they are stored redundantly to ensure maximum reliability and business continuity.
The result: a stable, secure, and scalable IT infrastructure — precisely tailored to the needs of a modern brokerage company.
As a rule, we are available to you at short notice – by phone, email, or directly via our support tool. In the event of urgent issues, we take immediate action through remote support or, if required, come directly to your location.
