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Documentation & Archiving That Makes the Difference

Reliable Structures – So You Never Lose Track.

IT-SERVICES
How You Can Keep Everything Under Control with Us — All at a Glance!

Structured IT Documentation & Legally Compliant Email Archiving

Transparent IT structures are the foundation of efficient processes, seamless support, and long-term security. With our structured IT documentation, we create clarity and prevent knowledge loss — whether for internal operations or collaboration with external service providers.

At the same time, we ensure compliance with legal requirements through professional email archiving solutions — such as MailStore or elovade. Your emails are archived in an audit-proof manner, allowing you to retrieve the right information quickly and reliably whenever needed.

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More Transparent
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Legal Assurance
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Time Savings in Support Cases
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Audit & Compliance-Ready
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Efficient Management
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Long-Term Investment Protection
What We Offer
What We Archive & Document

Transparent IT – structured, legally compliant, and fully traceable at all times

Professional IT documentation and legally compliant email archiving form the backbone of a stable and future-proof IT infrastructure. We capture all relevant information about your IT environment for you — structured, centralized, and clearly traceable. This gives you full visibility and ensures you are perfectly prepared for audits, maintenance, or future expansions.

Our email archiving solutions — such as MailStore or elovade — securely archive your business correspondence in compliance with legal requirements, protect against data loss, and make everyday retrieval fast and easy.

With ASM IT-Support & Solutions, you receive documented clarity & audit-proof security — all from a single source.

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IT System Documentation
Devices, access credentials, passwords, networks, contracts, and licenses — clearly structured and well documented.
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Audit-Proof Email Archiving
Implementation with MailStore — fully automated, tamper-proof, and compliant with legal requirements.
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Individual Access & Permission Management
Access control for your employees — differentiated, secure, and fully traceable.
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Automated Archiving
Daily automated processes — no manual filing required.
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Version Control & Change Log
Every change is transparently documented — ensuring full traceability and security.
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Future-Proof Structuring
We help you clearly structure your IT and communication systems — enabling sustainable growth and reduced complexity.
FAQ
Frequently Asked Questions

Would you like to know how our documentation and archiving solutions support your IT?
In our FAQ section, you’ll find the most important answers at a glance.
If your question isn’t listed, feel free to contact us directly!

Why Is IT Documentation Necessary?
Well-maintained IT documentation saves time, reduces support effort, and provides clear visibility into access rights, licenses, devices, and responsibilities — especially in emergencies or during staff changes.

Typically includes: network structure, server details, devices, software, licenses, users, access credentials (encrypted), backup concepts, policies, locations, contact lists, and much more.

data-start=“135″ data-end=“342″>The emails are automatically retrieved from the mail server (e.g. via journaling or IMAP retrieval), indexed, and securely archived. The original emails remain fully intact — without any manual intervention.

We work with market-leading systems such as MailStore, which are available both on-premises and in the cloud — fully compliant with GDPR and GoBD requirements.

We work with market-leading systems such as MailStore, available both on-premises and in the cloud — fully compliant with GDPR and GoBD.
Yes — existing PST files or server data can be imported and integrated if required.

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